Order FAQs

Placing an Order
Add items to cart, complete contact and payment information and order will be shipped Media Mail to the designated address directly from the publisher. Orders are typically processed within 24 hours.

Digital Publications
Digitally distributed pieces are available upon completion of your order. These pieces are for the use by the purchaser. Sharing is prohibited.

10% Discount
The Conductor Appreciation Discount will be calculated automatically, and 10% will be deducted from the cost of the items purchased at check out.

Virtual Visit with the Composer
Any order of $300 or more during any visit will qualify. Add this option to your cart and you will be contacted via email to schedule your visit.

Shipping
Cost of shipping is determined as follows:

Order Total
USA
Canada
$0.00 - $9.99
$5.00
$9.00
$10.00 - $24.99
$7.00
$11.00
$25.00 - $49.99
$8.00
$14.00
$50.00 - $99.99
$10.00
$18.00
$100.00 - $249.99
$14.00
$29.00
$250.00 - $499.99
$19.00
$40.00
$500.00 - $999.99
$26.00
$56.00
$1,000.00+
$37.00
$77.00


Purchase Orders
Print your check-out screen prior to payment to provide your school with purchasing information. To pay by card once payment has been approved, proceed through online check out. To pay by check, mail check with copy of PO and order to the address below, and your order will be processed immediately.

Robert Sheldon Music
3603 Yellowstone Drive
Normal, IL 61761

Tax Exempt Status
Email your tax-exempt form along with the specific email address that will be used on the order. You will be contacted via email to let you know your forms have been processed. You can then place your order and the tax will be exempted at checkout.

PLEASE FEEL FREE TO SEND AN EMAIL IF YOU HAVE ANY PROBLEMS, DIFFICULTIES OR CONCERNS TO: rs@robertsheldonmusic.com